Change Manager.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

Want to be part of the team?

We’re seeking a Change Manager to join our Managed Services Team in VIC. 

The Service Delivery Change Control Specialist ensures continuous availability of IT services by effectively managing and governing requests for change. The goal of Change Management is to respond to both Internal and Customer’s changing business requirements while maximising value and reducing incidents, disruptions and rework.


Your day at NTT

  • Establishing Change Management into the Managed Services accounts
     
  • Configure / align toolsets to meet Change Management requirements
     
  • Work closely with Services business to ensure Change Management discipline is applied
     
  • Ensure RFC assessments are undertaken ensuring all rules are abided to.
     
  • Maintenance of Change Management documentation
     
  • Provide input for CMDB to be updated with all change related info and documents.
     
  • Ensure close working relationship with the CMDB team.

     

What would make you a good fit for this role?

  • Experience in IT service delivery
     
  • Change Management experience (compulsory) 
     
  • ITIL and/or MOF knowledge Required
     
  • ITIL Certification v3 or higher
     
  • Based in Melbourne Victoria